FREQUENTLY ASKED
QUESTIONS

Our manufacturing facility is designed for rapid mobilisation and scale-up. We produce hundreds of thousands of units a week, but with multiple scalable production lines, our capability is adaptably designed to meet growing client demand. As one of Australia’s most agile skincare and cosmetics manufacturers, we’re continually expanding our machinery and technology to deliver faster turnarounds, greater flexibility, and consistent excellence — at every scale.

Our minimum order quantity is 5,000 units per SKU.

First formulation of your product takes approximately 2 - 4 weeks from receiving the product brief.

There are numerous factors that determine production times, from the availability of raw materials to the design and supply of your packaging. However, our commitment to you is haste, agility and communication. So, you can rest assured we’re on it, and you’ll be kept in the loop every step of the way.

Quoting is done on a per unit basis and like everything we do, transparency is key. We clearly detail all the inclusions in your unit cost from the manufactured product, batch and date coding, to packing into shipping-ready vessels.

We also offer additional services for approved formulas to have the option of accelerated shelf life stability, preservative efficacy and packaging compatibility testing prior to production commencing.

Our many years of experience tells us that a direct line of communication between you and your package designer is the most effective and efficient way for you to achieve your perfect packaging. So, we are delighted to introduce you to our network of packaging specialists, provide specifications and offer advice wherever you need it!

Imaginelle is internationally accredited with GMP ISO22716 cosmetic manufacturing certification.

We hold Organic Food Certification (OFC) and we are also SEDEX 4 Pillar (social and environmental) accredited, which is the world leading and most recognised ethical supply chain audit process.

Yes, if you’re an existing brand with existing products and would like to outsource your production or move from another manufacturer to Imaginelle, we are highly experienced at conducting tech transfers to ensure a seamless transition.

Imaginelle are world leaders in this space, so talk to us about how we do things differently with your IP. Just another way we are here to ensure your success.

This is the value of working with us, while we don't provide dermatology testing, we are the critical connection for this and many other resources you need to successfully launch your product.

Yes, we do! Our team can add label to your primary packaging during production and we can also pack your primary containers into secondary packaging, such as cartons.

We will discuss your need for these services direction our initial collaborations, so these services are factored into your final production quote.